Returns and Refund Policy

Effective Date: 29 July 2026

At Auto Reports Global, we strive to provide accurate and reliable vehicle history reports using trusted automotive data sources. Please read this Refund Policy carefully before purchasing any report.

Refund Eligibility

A refund may be considered only if one of the following conditions applies:

  • The vehicle report contains incorrect or materially inaccurate information caused by our system.
  • You received a report that is significantly different from the VIN submitted.
  • A technical issue on our platform prevented the report from being generated, and the issue could not be resolved.

Important: Vehicle information is collected from multiple third-party databases. We cannot guarantee corrections to information provided by those official sources, but we will investigate every refund request carefully.

Refund Request Deadline

To be eligible for review:

  • Refund requests must be submitted within 24 hours of your purchase.
  • Requests submitted after 24 hours may not qualify for a refund.
  • Each request is reviewed individually by our support team.

Non-Refundable Situations

Refunds will generally not be issued for:

  • Purchasing the wrong report or entering an incorrect VIN.
  • Changing your mind after receiving the report.
  • Reports that have already been successfully delivered.
  • Data supplied by official third-party providers that is accurate according to their records.
  • Failure to review the report before requesting a refund.
  • Duplicate purchases made by the customer.

How to Request a Refund

To submit a refund request, please email:

📧 info@Autoreportsglobal.com

Include the following information:

  • Your Order Number
  • The VIN used for the purchase
  • The email address used during checkout
  • A detailed explanation of the issue
  • Any supporting screenshots or evidence (if applicable)

Subject Line Example:

Refund Request – Order #12345

Refund Review & Processing

After receiving your request:

  • Our support team will review the information provided.
  • If additional details are required, we will contact you by email.
  • Approved refunds will be issued to the original payment method used for the purchase.
  • Depending on your bank or payment provider, processing may take 5–10 business days.

Technical Issues

If you experience problems accessing or downloading your report, please contact us before requesting a refund. In many cases, our support team can resolve the issue quickly without the need for a refund.

Contact Us

If you have any questions regarding this Refund Policy or need assistance with your order, please contact us:

Email: info@Autoreportsglobal.com

By purchasing a vehicle history report from Auto Reports Global, you acknowledge that you have read, understood, and agreed to this Refund Policy.

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